Privacy Policy
Here you can read how at https://hannaharentsen.com we use and protect the data that you provide when visiting and using this website. We reserve the right to change this policy at any given time. To make sure you are up to date, we advise you to frequently visit this page. Last updated: 08/11/2024.
What we collect and store and why
While you visit our site, we may collect the following data:
- IP address
- Name
- Email address
- Purchase information
- Technical data such as cookies
Newsletter
If you sign up for the newsletter, we ask you to provide your name and email address in order to send you emails. Our site also collects the IP address when you signed up for the newsletter in order to prevent abuse. We will only send you emails which you have signed up to receive.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
Purchasing
When you purchase from us, we will ask you to provide information during the check out process including your name, country and email address. We use this information in order to process payments, prevent fraud, send you information regarding your order and comply with any legal obligations we have.
We share information with third parties who help us provide our orders and store services to you; this includes the use of Stripe. When you make a donation or purchase a product, your data will be passed to Stripe. This may include your name, email address, a unique payment identifier and a payment provider identifier.
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
Cookies
Several types of cookies are used on this website. There are cookies that are used to keep track of cart contents while you are browsing our website. Other cookies we gather are related to signing up for the newsletter:
Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.
Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.
The following cookies are used for the stripe plugin when you make a purchase or a donation:
- wp_woocommerce_session_HASH
- _stripe_mid
- _stripe_sid
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
For any information about our privacy policy and privacy-specific concerns, please contact us at info@hannaharentsen.com.
Terms and Conditions
Refund and Returns Policy (last updated: 08/11/2024)
We reserve the right to change this policy at any given time. To make sure you are up to date, we advise you to frequently visit this page.
All sales are final. We do not offer refunds or exchanges for any products sold through hannaharentsen.com, except if you are a resident of the European Union. In this case you have the right to a refund within a period of 14 days beginning with the day after the purchase, if the product has not yet been downloaded. If you have already accessed or downloaded the product, you no longer have the right to a refund.
Note that if you make a donation, this is final and there are no refunds.
Exceptions to the No Refund Policy are:
Defective or Damaged Items: in case of a defective file, please report this within 7 days of receiving the item. In such cases, a replacement may be provided.
Wrong Item Sent: If you receive a different file than the one you ordered, please let us know for a refund or exchange.
Expired Products: If you receive a file in an expired condition, please let us know for a refund or exchange.
Legal requirements: If there are laws, conditions and circumstances where we are legally required to offer a refund, this will be honored.
For any questions or concerns regarding this policy, please contact us at info@hannaharentsen.com.
Copyright and fair use
No content on hannaharentsen.com may be copied, published, distributed, reproduced, altered or (re)sold in any way. When you purchase my music, this is for your personal use only. Any download is for one person only.
If you want to use any of my music publicly, please contact me at info@hannaharentsen.com.
© 2024 Hannah Arentsen. All Rights Reserved.